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Design your Customer
Experience strategy with Markitude

Home 2017-04-03T10:43:30+00:00

What is Customer Experience Management?

Companies want to be different in a highly competitive market. Differentation is the key. Providing emotional experiences and unique sensations make a difference in the customers’ purchase decision.

Customer Experience Management oriented strategy wants to analyse, monitor and organise each one of the interactions between customer and companies during all customer lifecycle. Everything before, during and after this relationship with our customers must be taken into account.

A key point to succeed is to be supported by strategies and tools that help to manage the customer experience, such as Marketing automation.

Markitude, your trusted partner
in Customer Experience Management

Alerts

Receive your visits report with this free plan

Standard

Manage your leads and bulk mailings improving final results with the Standard Plan

Pro

Know your customers and potentials in detail, creating unique experiences with the Pro Plan

CXM

Manage your complete digital marketing strategy and widen the scope of your actions with new channels

CXM+

Know your customers and potentials in deep, creating unique experiences

Consultancy services

No matter if you are at the first stages of your Customer Experience Management or if you want to improve it. Markitude helps you to reach your goals… and far beyond!

We provide you with a wide range of Consultancy Services, which boosts your marketing strategy and your relationship with customers:

Web audit

Lead generation & Customer acquisition

Nurturing programs

Sales funnel design & implementation

Multichannel automation processes

Customer care builder

Trust in Markitude’s Consultancy services: we help you to provide the best experience and to get your customer total satisfaction, two key points in this highly competitive environment.

More info

Markitude helps businesses
to interact with their customers everyday

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